Website Privacy Policy
Welcome to Happy Yolk. HY Social Ltd trading as Happy Yolk (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or interact with our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this policy carefully. By using our website, you agree to the terms outlined below.
1. Who We Are
We are HY Social Ltd, trading as Happy Yolk, a company registered in England and Wales.
- Company number: 13493513
- Registered address: 42 Ickwell Road, Northill, Biggleswade, SG18 9AB, United Kingdom
If you have any questions about this policy or how we handle your data, you can contact us at hello@happyyolk.com.
2. What Information We Collect
When you use our website, we may collect:
- Personal Information: Information you provide when filling out forms, subscribing to updates, or contacting us — such as your name, email address, phone number, and any message content.
- Technical Information: Including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and information about your visit (such as pages viewed and clickstream data).
- Cookies and Usage Data: Information collected automatically through cookies and other tracking technologies (please see our [Cookie Policy] for details).
3. How We Use Your Information
We may use your information to:
- Respond to your enquiries and messages.
- Provide information, services, or support that you request from us.
- Improve our website’s functionality and user experience.
- Monitor and analyse website usage for business and marketing purposes.
- Meet our legal obligations and enforce our website terms of use.
We only process your personal data where we have a lawful basis to do so under the UK GDPR.
4. Lawful Bases for Processing
Our processing of your personal data is based on one or more of the following lawful bases:
- Your Consent (e.g., when you opt-in to marketing communications).
- Performance of a Contract (e.g., responding to your service enquiries).
- Compliance with a Legal Obligation (e.g., for accounting and tax purposes).
- Our Legitimate Interests (e.g., improving our website and business services).
5. Sharing Your Data
We do not sell or rent your personal data.
We may share it with:
- Service Providers (e.g., website hosting, IT support, and analytics services) who process data on our behalf.
- Regulatory Authorities or Law Enforcement if required to comply with legal obligations.
All third-party service providers must respect the security of your data and are only permitted to process your data for specified purposes.
6. International Data Transfers
We aim to keep your data within the UK and European Economic Area (EEA).
Where any data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office).
7. Data Security
We have implemented suitable technical and organisational measures to protect your personal data from accidental loss, misuse, unauthorised access, alteration, or disclosure.
8. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting obligations.
If you contact us via the website, we will retain your data for up to [Insert appropriate time, e.g., 12 months] unless a longer retention period is required.
9. Your Rights
Under the UK GDPR, you have the right to:
- Request access to your personal data.
- Request correction or updating of inaccurate data.
- Request erasure (“right to be forgotten”) under certain circumstances.
- Object to processing based on legitimate interests.
- Request restriction of processing.
- Withdraw consent (where processing is based on consent).
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.
To exercise any of your rights, please email us at hello@happyyolk.com.
You can learn more about your rights on the ICO website: www.ico.org.uk
10. Cookies
Our website uses cookies to distinguish you from other users and to improve your browsing experience. For detailed information about the cookies we use and how you can manage them, please see our [Cookie Policy].
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. Please read their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page.
